Verz Knowledge Base

Below is the short guide on how to permanently delete images from your website on Magento 2.x

• Step 1: Find the original path of the images
  • Go to images, right click on the image that you want to delete >> Open image in new tab
    Screen 1
  • You will see the URL as below
    Screen 2
  • So now, we know that this specific image is located at pub/media/tmp/catalog/product/1/4/
    file name is pokemon-squirtle-png.jpg
• Step 2: Delete the image from both backend & cPanel storage
  • To delete the images from backend, click on the dustbin icon >> Save
    Screen 3
  • To delete the images from cPanel storage, Go to File Manager >> trace the location above >> look for the names of the images
    In this context, our images are at pub/media/tmp/catalog/product/1/4/
    This folder is under public_html
    Screen 4
    Screen 5
  • After you have found the image files, select the respective files, press Ctrl while clicking to select multiple files.
    Select X Delete on top to delete the selected files from cPanel Storage
    Screen 6
• Step 3: Flush Magento Cache
  • Now we go back to Magento back-end and access Cache Management
    Screen 7
  • Select All >> Flush Cache Storage
    Screen 8

Now, the images should be permanently deleted from both your website’s back-end and cPanel Storage.

Fun Fact about Verz Design:

Verz Design is the top eCommerce web development company in Singapore and has the expertise to build an eCommerce website using these 3 platforms: WooCommerce, Magento and Shopify. We are the only pre-approved PSG grant for ecommerce website using Magento.